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Welcome  to our Practice Website. We are open and here to help you!

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain access to the information you need. You will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Making an Appointment

If you need medical advice or treatment, please ring us on  0151 733 5703 - our opening hours are 8am-6.30pm Monday to Friday.

Face-to-face appointments are available to all patients if there is a clinical need, but you should call us first or complete an eConsult form on this website.

Telephone Triage

The Practice is currently operating a telephone triage system. This means you will be asked to provide some brief information about your healthcare need over the phone with a member of our team. This will help us to assess the most appropriate way to provide your care, which could include an online, video, telephone or face-to-face consultation. If you have a preference, please just let the practice team know.

eConsult

For routine or non-urgent issues, you can also contact us online at any time by filling out the form below. We will respond to you as soon as possible, usually within two working days.

Visiting the Surgery

For when we feel that you need to come in to the practice for a face-to-face appointment, we have a range of COVID-19 safety measures in place, including regular cleaning of all patient areas and social distancing. You will also be asked to ensure you wear a face covering to your appointment. If you have a disability or condition which means you cannot wear a face covering or cannot communicate with someone else who is wearing a face mask, or if you require any other adjustments before your appointment, please let us know.

Evenings & Weekends

If you need urgent help or advice, particularly during the evenings and weekends when our practice is closed, please contact NHS 111. This service is available 24 hours a day, 7 days a week at 111.nhs.uk or by dialling 111. NHS 111 us staffed by fully trained advisors and clinicians who can provide over the phone advice and can arrange face to face appointments with an out of hours GP, at a local walk-in centre, or hospital A&E Department if required.

VIDEO CONSULTATION AMINATION:  NHSE/I has released a quick guide and animation video to support patients using video consultations.  The guide is attached, and available at  https://www.england.nhs.uk/coronavirus/wp-content/uploads/sites/52/2020/08/C0638-nhs-vc-patient-quick-guide-a4.pdf 

The animation is available on YouTube at  https://www.youtube.com/watch?v=_5wEjWez64o

The animation can also be accessed in  Arabic, Bengali, Bulgarian, Italian, Polish, Punjabi, Romanian and Urdu, as well as in British Sign Language 

The guide is also available in these languages at  https://www.england.nhs.uk/publication/video-consulting-with-your-nhs-a-quick-guide-for-patients-translations/

If you think you have symptoms relating to COVID19 please visit NHS111 website for up to date guidance and do not attend the practice. 

The Practice Nurses are still doing routine baby immunisations and 6-8 week baby checks can be carried out at the same time.

If you need advice please contact the Surgery  between  8am and 6.30pm Monday- Friday

Bowel Cancer Screening 

Bowel cancer screening is offered using a home testing kit to everyone in England from the age of 60.

It’s your choice whether to take part in bowel cancer screening. This leaflet aims to help you decide.

Bowel cancer screening for over 60s saves lives by finding cancer early. Even if you feel healthy you should take a test. You can do it at home, in private.

The NHS wants to keep you healthy. Bowel cancer screening is not dirty and you don’t have to touch anything. The test is done at home, in private. Bowel cancer screening saves lives – so don’t delay.

Your family want you to stay healthy. If you've been sent a bowel cancer test kit you should do it and send it back to the NHS for checking. The test is done at home, in private. Bowel screening can find cancer early – and it saves lives

Ask your mum or dad if they have been sent a bowel cancer home test. It can be done in private, at home, and it is hygienic. Bowel cancer screening saves lives.

For further information, please click on the following links provided below in various languages:

How To Do The Bowel Screening Test (English): https://youtu.be/AWmBzylMzX8

Bowel Screening Test Promotion (Hindi): https://www.youtube.com/watch?v=4eqIP5LH0DI

How To Do The Bowel Screening Test (Hindi): https://www.youtube.com/watch?v=iTgqtkAJvKA

Bowel Screening Test Promotion (Bengali): https://www.youtube.com/watch?v=wBPiemN_tvc&t

How To Do The Bowel Screening Test (Bengali): https://www.youtube.com/watch?v=nv38YtFEt_U

Bowel Screening Test Promotion (Punjabi): https://www.youtube.com/watch?v=AkUeb1Tqj_M

How To Do The Bowel Screening Test (Punjabi): https://www.youtube.com/watch?v=LqFn2FOAQEY

Bowel Screening Test Promotion (Tamil): https://www.youtube.com/watch?v=53ajSzOYvqw 

How To Do The Bowel Screening Test (Tamil): https://www.youtube.com/watch?v=xjQO6IdTFtg

How To Do The Bowel Screening Test (Urdu): https://youtu.be/-lUWyXv7S4s

There are also videos explaining the signs and symptoms of bowel cancer -  please click on the following : https://www.youtube.com/channel/UCbklFyEC5cFjiKYAaYYZD-w

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and well-being whatever your medical condition

Making the best of living with a health condition
Being active is one of the best things you can do, even if you’re healthy. But it’s especially useful if you’re living with a health condition. Being active can help give you more energy, make you sleep better and feel less stressed as well as help manage symptoms and protect your health. There are simple tricks you can use to build activity into your daily routine. “Even just a bit of hoovering counts as activity in my book,” says Ron. Ron is from Liverpool and in his 70s. He has a condition that inflames his airways, but he’s not one to give in. You might think, “I’m not fit enough” or “I don’t have time”. But almost anyone can become more active and it is safe for most conditions. Ron takes a simple and safe approach. He says, “Start easy and do what works for you.” He recommends “taking a 10 minute walk each day. Or just get off the bus a stop early.” There are so many ways to be active including gardening, chair based activities and gentle stretches. Pick any type of activity that appeals to you. Listen to your body and mind, and you’ll soon find the activity you enjoy. Led by Liverpool City Council, the Fit for Me campaign aims to inspire the people of Liverpool to become more active.

Visit the Fit For Me website and find out what you can do. Find out more and read other local stories at www.FitForMe.info

For information on mental wellbeing benefits see - https://www.liveyourlifewell.info/

Support for refugees, people seeking asylum and vulnerable migrants

https://liverpool.gov.uk/adult-social-care/our-liverpool-support-for-refugees-and-asylum-seekers/

YOUNG PERSON’S ADVISORY SERVICE (YPAS)

 YPAS provide mental health and emotional well-being services for Liverpool's Children, Young People and Families. YPAS offers a range of support and therapeutic services which include 1-1 as well as group sessions.

Ø  Therapeutic interventions that are designed to help you address those issues that are impacting on your mental health and emotional well-being

Ø  Support Services that are designed to help you with your practical issues: offering various groups, drop-ins and individual information, advice and guidance

For more info please visit:

www.ypas.org.uk        support@ypas.org.uk        0151 707 1025        Social media: @YPASLiverpool

Samaritans

Liverpool Samaritans Flyer

Liverpool Samaritans FAQ's

You can also access a patient-facing video explaining the Liverpool call back service – click link:

https://drive.google.com/file/d/1isYK66_kbscsj-PMnOEsW5facQQLqAZA/view

Samaritans Frequently Asked Questions

Local Services

QWELL FAQ's

Access

There are parking facilities and a ramp to allow access by wheelchair to the premises. Disabled patients are able to telephone the practice from outside on arrival if they require any assistance in accessing the building or its services.

The practice is served by bus routes 74, 75, 80, 86.

CQC - Share Your Experience - www.envisage-media.info/video/740/cqc-share-your-experience 
Drug Driving Law - Am I Fit to Drive? - www.envisage-media.info/video/741/drug-driving-law-am-i-fit-to-drive 
Bowel Cancer Screening Programme - www.envisage-media.info/video/744/bowel-cancer-screening-programme 
Healthy Eating - Getting Your 5 A Day - www.envisage-media.info/video/745/healthy-eating-getting-your-5-a-day